VAXI Billing Policy

YOUR INSURANCE CARRIER OR STATE AND THE GOVERNMENT MAY PROVIDE YOU WITH FREE COVID-19 TESTING WHEN BILLED THROUGH YOUR INSURANCE OR A GOVERNMENT-SPONSORED PROGRAM. IF YOU WOULD LIKE SUCH NO-COST SERVICE, YOU SHOULD CONTACT YOUR HEALTHCARE PROVIDER OR LOCAL GOVERNMENT FOR SUCH NO-COST OPTIONS IN YOUR AREA. 

You also have the right to receive testing that is not requested through your insurance or government program for reimbursement. For such individuals, VAXI gives you an alternative option where you can conveniently schedule and pay online.

VAXI tests are for individuals who want to pay directly for testing and do not want to seek reimbursement from their insurance carrier or the government. You understand that service and tests purchased under or through VAXI are solely your financial responsibility.

All Services and Tests are nonrefundable once it is completed.

Note: We are unable to provide you with a receipt that contains the basic information generally required by health plans for reimbursement.

Please do not hesitate to contact us by email at support@govaxi.com, if you have any questions.